Return and Refund Policy

Thank you for shopping at WipeWave. Our goal is to ensure you are fully satisfied with your purchase. If, for any reason, you find yourself not completely satisfied, we are committed to providing a straightforward and accommodating return process.

Returns

Customers are entitled to return items within 30 days from the date of purchase if they are not fully satisfied. To be eligible for a return, items must be unused, in the same condition in which you received them, and in their original packaging.

We encourage you to contact us before initiating a return. This allows us to understand your concerns and, if possible, offer a solution that might prevent the need for a return, such as providing compatible wipers that meet your expectations.

How to Initiate a Return

To start the return process, please reach out to us. We will guide you through the steps and provide you with all the necessary information.

Once your return is received and inspected, we will process your refund. The refund will be issued to the original payment method used during purchase. Please note, it may take 5-10 working days for your bank or credit card company to process and post the refund. In our experience, 99% of the time it takes less than 24 hours.

Shipping

Returns are free. We will provide you with a pre-paid shipping label to return the item at no cost to you.

Contact Us

If you have any questions about our Return and Refund Policy, or need assistance with initiating a return, please do not hesitate to contact us at:

– Email: info@wipewave.co.uk

We value your satisfaction and are here to help with any concerns you may have with your purchase.

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